Successful Barrister

Did you know you’re probably tracking the wrong things? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry reveal how to manage your KPIs (Key Performance Indicators), dashboards, and metrics with accountability as a law firm. Hear what KPIs to track as a law firm, the difference between a KPI and a metric, how to audit your dashboard, why a green dashboard doesn’t necessarily mean you’re winning, and the difference between leadin

Do you want to be a software company? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry share why they’re not building their own AI agent for their law firm…yet. Hear whether to build your own AI agent for your law firm or outsource it, what the team at Marc Whitehead & Associates is doing with AI today, what AI has to do with the purpose of your law firm, what the future of AI technology will look like, and how to train Claude t

Did you know our listeners ask the smartest questions? That’s the smartest thing Marc’s ever said. In this special Part 2 episode of the Successful Barrister, Marc Whitehead & Diana Berry continue to answer your listener questions. Hear why AI can’t make legal decisions, how to keep your youthful hunger as a lawyer, the most toxic thing for the culture of a law firm, the question that scared Diana the most, and what Marc would be doing if he sold his law firm. Meet us in Machu Picchu? Learn mor

Did you know the secret’s not in the answer, it’s in the question? That’s the dumbest thing Marc’s ever said. In this special Part 1 episode of the Successful Barrister, Marc Whitehead & Diana Berry answer your listener questions. Hear the type of clients you should never work with in your law firm, the biggest lie lawyers tell themselves, how to find your purpose as a law firm, why travel & conference budgets are a worthwhile perk for your law firm team, and how to tell when a law firm employee

Did you know Marc’s more important than Diana is? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry continue their COO talks by sharing what you should look for in a Chief Operating Officer for your law firm. Hear the DiSC profile that makes the best COO for your law firm, the most important thing to look for in a COO candidate, why you need to know yourself before hiring your COO, the non-negotiables when it comes to hiring a CO

Why the heck did Marc hire Diana anyway? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry reveal when to hire a COO (Chief Operating Officer) for your law firm. Hear why your law firm needs a COO, what a COO should own in a law firm, how to designate authority to your COO, Diana’s rules of thumb on when to hire a COO for your law firm, and the COO’s value when it comes to systems & processes. Marc’s on the mend. Send us your hig